Identity Crisis in the Air

Emerging Risk Challenges in the Communications, Technology and Media Sectors

Businesses in the Communication, Technology and Media sectors experienced rapid growth into the early-2000s, which at the time seemed unstoppable so long as the technology behind those businesses evolved at such an incredible rate. In fact, with broadband becoming ubiquitous, the growth of data services exploding, and the plummeting price of hardware against rising expectations of capability, the value chain has fragmented rapidly. Services have been saturated and commoditised, meaning slower growth and narrower margins.

In this environment the pace of convergence between the Communications, Technology and Media sectors has continued to accelerate, that consolidation bringing with it a whole host of new risks as businesses enter unfamiliar terrain.  In this white paper we explore some of these risks, their significance to you, and consider the following themes:

• The separation of the business models between communications, technology and media is disappearing as these sectors converge
• Communication, technology and media companies have to understand the risk implications of the business models and recognise emerging new risks
• Chief Risk Officers, Risk Managers and Chief Information Officers are seeking risk transfer solutions to protect revenue and reputation
• Standard insurance products cover many but not all of the risks.